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Social Care Institute for Excellence (SCIE)  is an independent charity working with adults, families and children’s social care and social work services across the UK. They also work closely with related services such as health care and housing. SCIE gathers and analyses knowledge about what works and translates that knowledge into practical resources, learning materials and services including training and consultancy.

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Care Quality Commission [CQC] are the independent regulator of all health and social care services in England; they make sure that care provided by hospitals, dentists, ambulances, care homes, and services in people’s own homes and elsewhere meets national standards of quality and safety.

Within London Borough of Croydon Council you can express concerns of abuse or neglect via the online form or via email:  All concerns go to