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Deprivation of Liberty Safeguards (DoLS) & Mental Capacity Act 2005

Making contact

All work relating to DoLS is dealt with by the local authority DoLS team who can be contacted on:

Mental Capacity Act 2005

The purpose of the Act is to empower and protect people who are unable to make some or all decisions for themselves, because they lack mental capacity. The Act applies to people who are 16 years old and over.

Mental capacity is not a blanket decision, for example  some people may be able to make decisions about social activities but not complicated decisions about their healthcare

Here are some examples of why people lack mental capacity:

  • Dementia
  • A severe learning disability
  • A brain injury
  • A mental health condition
  • A stroke
  • A state of being unconscious due to an accident or anaesthetic

If after providing appropriate support someone lacks capacity to make an important decision, the Act states that a decision should be made in their Best Interests. In this situation, the least restrictive options should be taken and the individual should have an Independent Mental Capacity Act (IMCA) advocate appointed to ensure their views are heard.

Five guiding principles:

  1.  Presume capacity
  2.  Do all you can to support the individual to make their own decisions
  3.  Do not conclude that an individual lacks capacity because they make unwise decisions
  4.  If the person lacks capacity you must act in their Best Interests
  5.  Always choose the least restrictive option

For more information visit National Mind’s website

or  Mind in Croydon website

or you can find this Online guide to mental health services in Croydon.

or visit this link for advocacy for Croydon, which is a partnership between Advocacy for All and Mind in Croydon.


To raise a concern about abuse or neglect, please use the online form.